Returns & Exchanges

At 42Lolita, we want you to be completely satisfied with your sweet lolita and gothic fashion purchases. If your items are not a perfect fit, you may initiate a return or exchange within 15 days of receiving your package.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and photos of the items you wish to return to receive a Return Authorization.

• 2.
  Prepare Package

  Ensure all items are in their original condition, unworn, and with all lace, bows, and tags attached before securely sealing them in the original packaging.

• 3.
  Ship Items

  Send your package to the provided return address using a trackable shipping service and share the tracking number with our team for monitoring.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.